Effective Date: 19 Dec. 2024
Last Updated: 19 Dec. 2024
Welcome to BlackCube Labs! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share your information when you interact with our services, including Black Agent, our chatbot and virtual assistant. By using our services, you consent to the practices described in this Privacy Policy. If you have any questions, please contact us at info@blackcube.digital.
1. Information We Collect
We collect the following types of personal information:
Personal Information Provided by You
• Name
• Email address
• Payment details
Automatically Collected Information
• Data collected via cookies and analytics tools, such as:
o Browsing behavior
o IP addresses
2. How We Use Your Information
We use your personal data to:
• Provide and fulfill our services, such as enabling Black Agent.
• Communicate with you, including sending updates and promotional materials.
• Deliver targeted advertising based on your preferences.
3. Sharing Your Information
We may share your personal information with:
• Payment Processors: To process transactions, we share payment information with Stripe. Stripe's privacy policy can be reviewed at Stripe's Privacy Policy.
We do not sell your personal data to third parties.
4. Data Retention
We retain your personal data only for as long as necessary to:
• Maintain your account.
• Fulfill subscription services.
• Comply with legal and regulatory obligations.
5. Your Rights
You have the right to:
• Access your personal data.
• Correct inaccuracies in your personal data.
• Request deletion of your personal data.
How to Exercise Your Rights
To exercise your rights, submit a request via email to info@blackcube.digital with "Data Rights Request" in the subject line. We will acknowledge receipt within 7 business days and respond within 30 days. If your request is denied, we will provide a written explanation and guidance on how to appeal.
6. Data Security
We use industry-standard security measures to protect your data, including:
• Encryption: Secure Sockets Layer (SSL) encryption for all data transmissions.
• Firewalls: Prevent unauthorized access.
• Access Control: Restrict access to personal data to authorized personnel only.
• Audits: Regular security audits and vulnerability assessments.
Despite our efforts, no online service can be 100% secure. Transmission of personal information to and from our services is at your own risk.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Analyze site usage.
• Personalize content and ads.
Types of Cookies We Use
• Essential Cookies: Necessary for site functionality.
• Analytical Cookies: Help us understand site usage patterns.
• Marketing Cookies: Used to display personalized advertisements.
Managing Cookies
You can manage cookie preferences through our cookie consent tool or by adjusting your browser settings. For more information, visit our Cookie Notice at [Insert Cookie Notice Link].
8. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect data from them. If we inadvertently collect data from a user under 18, we will delete it upon discovery. To report such an issue, contact us at info@blackcube.digital.
9. International Data Transfers
As a US-based company, we may transfer your data to servers located in other countries, including Europe. We take appropriate measures to ensure your data is protected according to applicable laws, including:
• Standard Contractual Clauses (SCCs): Approved by the European Commission to ensure equivalent data protection standards.
For more information, contact us at info@blackcube.digital.
10. Breach Notification
In the event of a data breach that affects your personal information, we will notify affected users within 72 hours of becoming aware of the breach, as required by GDPR. Notifications will include:
• The nature of the breach.
• Data affected.
• Steps being taken to address the issue.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@blackcube.digital
Address:
BlackCube Labs
75 East 3rd Street
Sheridan, WY 82801
United States
12. Policy Updates
We may update this Privacy Policy periodically. Users will be notified of significant changes via email. The "Last Updated" date at the top of this document indicates the most recent revision.
This Privacy Policy ensures compliance with relevant privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
